In case of emergencies please ring 999/112

Our Strategy

Following the major reviews of the service and the subsequent publication of the NAS Strategy 2016- 2020 (Vision 2020), the NAS has been implementing a strategic investment programme to develop a modern, quality service that is safe, responsive and fit for purpose. Through Vision 2020, we commenced the transformation from a service that has traditionally transported all patients to hospital for treatment, to a service that is clinically-led and treating more patients over the telephone, at the scene, or in their own home. The quality initiatives introduced within Vision 2020 confirmed the ability of the service to focus on ensuring that the safety of patients and the delivery of high quality patient- centred services remains a top priority.

Building on ‘Vision 2020’, we aim to continue our long term evolution to a service that is clinically-led, treating more patients over the telephone, at the scene, or in their own home. We will continue to work closely with our staff, key partners and the public to identify innovative ways to improve services and deliver high quality care to all.

Throughout the implementation of Strategic Plan 2022 – 2031, and in recognition of the opportunity to engage in the delivery of Sláintecare, the NAS will continue our long term evolution from an Emergency Medical Service (EMS) to a Mobile Medical Service (MMS) aimed at improving the experience of care and clinical outcomes for patients.

We commit to implementing this Strategic Plan which arises from the desire to build on the implementation of ‘Vision 2020’ and enable implementation of Sláintecare to reorient healthcare away from a ‘hospital centric’ model.

View or download the NAS Strategic Plan 2022 - 2031