Emergency Medical Dispatcher

The Emergency Medical Dispatcher (EMD) is part of a team that operates in the National Emergency Operations Centre. The purpose of the post is to manage efficiently and effectively all emergency vehicles, intermediate care vehicles, other national ambulance service resources and community first responder services to meet service user needs in a timely manner and within the framework of policies, procedures and guidelines.

The EMD is also responsible for managing other community based services and emergency management services when required and to assist in the communication needs of the Health Service Executive (HSE). The EMD has a key role in delivering an effective response to emergencies within an established set of performance indicator response times.

Eligibility Criteria for the Grade:

A)     (i) have successfully completed an emergency service Call Taker course accredited by PHECC 


        (ii) have a minimum 12 months experience in an Emergency Command and Control Centre

     in a call taking capacity


        (iii) hold current Advanced Medical Priority Dispatch System certification by closing date of relevant campaign

B)    Candidates must possess the requisite knowledge and ability, including a high standard of suitability,

for the proper discharge of the duties of the office

Click here for a staff view of the role